A Fresh Approach to Real Estate Rookie-hood with Jennifer Allan: Real Estate Myth #3: You Have to Pester (er, cold call) Strangers to Build Your Business

A blog for and about the newest members of our industry - written to give you hope, inspiraton and lots of ideas to get you to that critical first paycheck! Go get 'em!

Real Estate Myth #3: You Have to Pester (er, cold call) Strangers to Build Your Business

MYTH #3: You Have to Pester (er, Cold Call) Strangers to Build a Successful Business
pester

Some people have it, some don't. The desire and willingness to cold call, door knock and network, that is. I'll bet many competent future real estate agents have been deterred from their calling, thinking that they had to spend their lives bothering people to get their business. Not true! I am living proof of that and so are countless other successful real estate agents.

Strangers are probably not your best source of business anyway. Many real estate agents primarily prospect to strangers with newspaper advertising, web placement, bus bench ads, even billboards, but these self-promotion techniques are expensive. I've found that the agents who attribute their success to these techniques are the ones who could not pay the bills relying on a referral-based model. In other words, they don't get many referrals! Possibly because they are spending most of their time and energy on massive marketing projects rather than focusing on doing a good job for the clients they already have.

I've known many agents who operate this way. Their marketing efforts are legendary. They blanket their farm area with thousands of postcards, harass every expired listing, advertise on the radio and TV and pay big bucks for top placement on search engines. And they do get a lot of business, so I guess you could say these efforts are successful. But that's not the way I'd want to build my business.

(If the above sounds good to you, see if you can get a refund for this book. It won't be much use to you.)

It doesn't have to be that way. You can build a successful business on a combination of referrals and warm prospecting, which we'll discuss in depth later. Just know that if the thought of making a hundred phone calls a day asking the poor sap who answers the phone if he "knows anyone who's thinking of buying or selling real estate?" leaves you cold, don't for a minute think that you can't be as successful as you want to be.

Tomorrow... Myth #4

The 7 Myths of a Real Estate Career
  Your Love of People Will Make you a Successful Real Estate Agent
  Your Love of Houses Will Make You a Successful Real Estate Agent
  You Have to Pester (er, Cold Call) Strangers to Build a Successful Business
  Your Job Is to Drive Buyers Around and Hold Open Houses
  You Will Work Every Weekend
  Real Estate Is a Team Sport
  You Shouldn't Ever Discount Your Fee

* due to heightened self-imposed stress due to participation in the NAR Convention, I am blogging with material from my book until the end of October (unless something absolutely brilliant strikes me that I MUST write about).

 

copyright Jennifer Allan 2007

Jennifer Allan, GRI

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Comments

So true Jennifer. I'm curious if you have been to any of the Brian Buffini classes/programs? Your philosophy is similar.
Posted by Al Maxwell - Real Estate Agent - (Coldwell Banker) over 2 years ago

Thanks for the informatin Jennifer.. I receive most of my business from leads/referrals.. Doing a very good job for each customer/client is key.

Posted by Christina Williams. REALTORĀ® TN property search & local insights (First Realty Company) over 2 years ago
What was taught in a CRS class, FORD, Family,Occupation,Recreation & Dreams has worked well with my past clients during the phone call, at least 4 times a year. But I have found a niche market in expireds and 80% of my 40 listings at any given time come from them.
Posted by Richard Dmochowski, ABR, CRS, e-Pro, SRES (ERA Hemlock Sales Agency) over 2 years ago

Jennifer,

When I first started I tried cold calling. It was not for me. I'm one who barely can call people I already know! Since then, I have managed to build my business purely on networking with friends and investors and it feels so much less like harassing. I'm glad I read your book!

Posted by Karen Hurst ~ Principal Broker ~ Warwick ~ Rhode Island (Stonehurst Realty) over 2 years ago
Al - My philosophy and "teachings" are in the same neighborhood as Brian Buffini's, but in my mind, quite distinct. I don't believe in asking for business and referrals; I teach agents how to draw business to them from the people they know and the people they meet. I have listened to a lot of the Buffini material and it doesn't resonate with me. It seems rather phony and self-serving. But I know a lot of people swear by it and that's cool.
Posted by Jennifer Allan, Author of Sell with Soul (Sell with Soul) over 2 years ago

Morning Jennifer,

This is very thought provoking...I'm currently working FSBO's, Expires, my farm with door hangers and I keep wondering to myself "is what I'm doing begging?"  Deep down inside I feel that customers/clients should compelled to do business with us because if they don't, they will miss out. 

Thanks for the post.

 

Posted by Wayne Miller over 2 years ago

You know Jennifer,

Those days of obnoxious sales people I believe are just about over. I really believe some have a wish to get hurt. I had one come to my house and i could not get rid of the guy. After 20 minutes I finally told him that he was becoming very iterating and he was going to go out the door on his feet, or airborne.

I have met Real estate salespeople that at the same time are tenacious, and it fits. Although, I have met Real Estate brokers that I cannot sit in the same room for more than tn minutes.

You have a good post here.

Tom

 

Posted by Tom Braatz, Waukesha County Real Estate,WI (Re/Max Realty Center 262-377-1459) over 2 years ago

Good post, Jennifer.  I hate cold calling.  Heck, I hate warm calling (past clients). 

I was just at a state realtor convention and attended a talk on prospecting.  The speaker said "How many of you are NOT on the do not call list?"  In a room of about 100 people, maybe 4 raised their hands.  Then he said, "See, not everybody is on it."  I think he effectively proved the opposite point from what he intended.  I sure don't want to look up 96 people to reach the 4 who might be willing to do business.  

Posted by Karen Webster...Grand Rapids, MI Realtor (5 Star Real Estate, Grand Rapids MI) over 2 years ago
Jennifer, you are mean.... you can't introduce warm prospecting and not tell us what it is... Also, might you try some of these lead generation activities until you have a data base that you can turn into a referral pipeline? Thoughts?
Posted by Birmingham Alabama Real Estate, Stephen Wolfe (LivingInBirmingham.com) over 2 years ago
I have never cold called. I refuse to do so. It's just too depressing. And yes, we should be focusing on doing our best work for our current clients, in order to receive future referrals. These are the best clients to have!
Posted by Lisa Hill (Daytona Beach Real Estate) (Florida Property Experts) over 2 years ago

Stephen - by warm prospecting, I mean SOI for the most part. And yes, you can certainly do any lead generation activities that appeal to you, as long as you treat the people you connect with like real people that you actually care a little bit about! In fact, a strong SOI strategy is MORE about drawing new people to you (in whatever way you like, including prospecting), rather than simply depending on the people you know TODAY.

My first 22 closings were from people I knew, yet NO ONE that I knew the day I got my license. In other words, they were all people I met through my existing SOI or through my day-to-day activities.

Posted by Jennifer Allan, Author of Sell with Soul (Sell with Soul) over 2 years ago

Jennifer, I am new to this business (since April) I can't knock on people's doors, I don't think I can cold call either.  I am being told that I have to do these things to generate business and I am just not that kind of person.  I am not outgoing and have trouble approaching people.   I have to find another way to lead generate!

Posted by Roberta LaRocca REALTORĀ® Las Vegas Broker Salesperson Property Management (Encore Realty Group - EncoreRealtyGp.com) over 2 years ago
Roberta - You are my 2000th comment! I wrote a blog a while back called "Stay IN Your Comfort Zone!" and I believe in that philosophy 100%. I only do/did things that I enjoy(ed) and was good at - I've always been that way! Luckily I'm good at enough things to get me by. Life's too short to do things that make you feel icky...
Posted by Jennifer Allan, Author of Sell with Soul (Sell with Soul) over 2 years ago
Great points and a great series ... working your SOI means never having to call a stranger ... great stuff
Posted by Allen Wright CNS, AHS, REPS (RealtyU) over 2 years ago
My New Tagline! Thanks Allen!
Posted by Jennifer Allan, Author of Sell with Soul (Sell with Soul) over 2 years ago
Jennifer, that is good, thanks for the explanation, I am learning more and more from you... I would probably learn more if I actually subscribed to your SOI newsletter... maybe I will do that... BTW I really didn't think you were mean
Posted by Birmingham Alabama Real Estate, Stephen Wolfe (LivingInBirmingham.com) over 2 years ago

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